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Room Alert (41)
       

Common FAQs
How To Add A New User To Your GoToMyDevices Subscription
You may add new users to your GoToMyDevices subscription that are from your own or from other organizations--all they need is an email address. You decide who you want to...
Number of views: 1194
How To Change Device ManageR's HTTP Port
By default, Device ManageR runs on HTTP port 8080, making it accessible via web browser at localhost:8080 or <IP address of host system>:8080 . If you'd like to...
Number of views: 6550
How To Check The COM Port Of Your Modem
When you set up your GSM or voice modem in AVTECH's Device ManageR, you'll need to enter its COM port in Settings --> External Modems . Before you attempt to check the...
Number of views: 1126
How To Configure A Switch Sensor's 'Alarm On' Setting In Room Alert
Switch sensor 'Alarm On' states are set to 'Closed' by default in your Room Alert web interface. To change the 'Alarm On' setting for your switch sensor to 'Open,' follow...
Number of views: 3576
How To Configure A Windows Or Windows Server System As A Network Time Server (NTP)
If you can't allow Room Alert to access a time server through the Internet, and you don't have one available on your network, you may configure a system running Windows (XP...
Number of views: 2958
How To Configure An Action In Device ManageR
You may create Actions in Device ManageR by following the same basic workflow each time, plus a few steps that are unique to the type of Action you choose. This FAQ shows...
Number of views: 807
How To Configure External Modems in Device ManageR
Before you attempt to configure your dial-out or GSM modem in Device ManageR, please download and install the following plugins from your account at GoToMyDevices.com : -...
Number of views: 12131
How To Convert Between Celsius And Fahrenheit
[F = Fahrenheit, C = Celsius] To Convert Celsius To Fahrenheit F = 1.8C + 32 To Convert Fahrenheit To Celsius C = F – 32...
Number of views: 8590
How To Disable SNMP Trap Receiving On Room Alert 4E
The Room Alert 4E is the only device in our product line that can receive SNMP traps from other network devices (i.e. printers, fax machines, etc.) If this is not a feature...
Number of views: 5042
How To Discover AVTECH Devices With Device ManageR
You may discover your Room Alert or TemPageR monitors using either AVTECH's Device ManageR software or AVTECH's Device Discovery utility. Device ManageR can additionally...
Number of views: 4530
How to Download Firmware & Software from GoToMyDevices.com
For access to downloads for your AVTECH products - including firmware, software and SNMP MIB files - log in to your account at GoToMyDevices.com , AVTECH's device...
Number of views: 3396
How To Enable Heat Index In Room Alert
The heat index represents how hot it actually feels by combining the current temperature and relative humidity. In hot conditions, the human body regulates its...
Number of views: 3310
How To Extend Digital Sensor Cables
By design, external digital sensor cables are 25 feet in length and can be extended up to a supported100 feet in total length. To extend the sensor cable, you...
Number of views: 9875
How To Install Device ManageR
AVTECH's Device ManageR software is available for download through your GoToMyDevices.com account. Installing (or Updating) Device ManageR Uninstalling Device ManageR...
Number of views: 1029
How To Notify Multiple Contacts With Device ManageR
You may notify multiple contacts of an alert condition in Device ManageR by assembling an Action/Notification List and then associating it with an Alert. Overview of...
Number of views: 685
How To Position The WiSH Sensor: Best Practices
The Wireless Sensor Hub (WiSH) is a wireless hub that is used exclusively to transmit sensor data from internal and connected sensors back to the Room Alert 26W hardware...
Number of views: 2738
How To Rename Devices And Sensors In GoToMyDevices.com
You may rename your Room Alert and its sensors in your GoToMyDevices.com account. To do so, follow these steps: 1. Log in to your account at GoToMyDevices.com . 2....
Number of views: 810
How To Request Access To A GoToMyDevices Subscription
After you register for GoToMyDevices.com and log in for the first time, you may request access to a subscription so that you may see your (or another) organization's Room...
Number of views: 2178
How To Reset Room Alert To Factory Defaults
You may reset Room Alert to factory defaults in 3 ways: - Through Room Alert's web interface - With the physical reset button on the Room Alert unit - Through Room...
Number of views: 6014
How To Set A Static IP Address On Room Alert 3 Wi-Fi
By default, your Room Alert 3 Wi-Fi initially obtains an IP address from your wireless network by DHCP. However, you may later set a static IP address on the device if you...
Number of views: 1007
How To Set Up Email In Room Alert
In order to send alerts based on the thresholds you configure in the Room Alert web interface, you must set up SMTP email. Step 1: Navigate to the Email Settings...
Number of views: 13379
How To Set Up Room Alert 3 Wi-Fi
To watch a video demonstration of how to set up your Room Alert 3 Wi-Fi, click play below:   To set up your Room Alert 3 Wi-Fi, please follow these steps: Step...
Number of views: 1370
How To Synch Room Alert To A Time Server
By default, Room Alert obtains the time and date from an Internet NTP time server at IP address 198.82.1.201. If you wish, you may configure your Room Alert to obtain...
Number of views: 14694
What Open & Closed States Mean In AVTECH Switch Sensors
The list below shows the conditions that correspond to OPEN and CLOSED for each of AVTECH's switch sensors. Air Flow 1 Sensor (NC)    ...
Number of views: 3844
What The LEDs On Room Alert 3 Wi-Fi Mean
The Room Alert 3 Wi-Fi has 2 LEDs. On the left is the 'L' (link) LED; on the right is the 'S' (status) LED. When the unit is not connected to power, they are unlit, as...
Number of views: 865
Where To Find The MAC Address Of A Room Alert
A MAC address is a 12-character alphanumeric ID, typically divided into 6 sets of 2 characters, as shown below: 1A-2B-3C-4D-5E-6F You may need the MAC address of your...
Number of views: 5386



Most Viewed FAQs
How To Enable TFTP In Windows (Versions Vista And Above)
In certain cases, Technical Support may direct you to upload files to your AVTECH device using TFTP (trivial file transfer protocol).  The TFTP client is disabled by...
How To Update Firmware On AVTECH Devices
You may update the firmware on your Room Alert or TemPageR using AVTECH's Device Discovery utility or Device ManageR software. Before you begin, download the most...
How To Access The Settings Screen On Room Alert
The Settings screen of Room Alert and TemPageR is password protected to prevent unauthorized users from modifying the settings. By default, there is no user name and...
How To Test A GSM Modem Manually
Before you begin testing your GSM modem: - Connect the modem to Device ManageR's host system. - Install the most recent version of the...
How To Adjust A Sensor Reading On Room Alert
If a numerical reading on your Room Alert differs from a known value, you may adjust that reading up or down in the Room Alert web interface. This applies to all...
Most Recent FAQs



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