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Frequently Asked Questions


Common Questions

How To Notify Multiple Contacts With Device ManageR

You may notify multiple contacts of an alert condition in Device ManageR by assembling an Action/Notification List and then associating it with an Alert. Overview of notifying multiple contacts with Device ManageR Set-up instructions for notifying multiple contacts with Device ManageR Overview An Action/Notification List, like the one shown below, can tell Device ManageR to […]

How To Request Access To A GoToMyDevices Subscription

After you register for and log in for the first time, you may request access to a subscription so that you may see your (or another) organization’s Room Alert devices. You may request access to as many subscriptions as you need. Adding A Subscription To Your GoToMyDevices Account If you would like to request […]

How To Set Up Room Alert 3 Wi-Fi (VIDEO)

To watch a video demonstration of how to set up your Room Alert 3 Wi-Fi, click play below: To set up your Room Alert 3 Wi-Fi, please follow these steps: Step 1: Connect to power. Plug the Room Alert 3 Wi-Fi into power. Notice that the “S” LED (on the right) blinks once. Step 2: […]

How To Update Firmware On AVTECH Devices

You may update the firmware on your Room Alert or TemPageR using AVTECH’s Device Discovery utility or Device ManageR software. Before you begin, download the most recent version of your unit’s firmware from your account at It’s also best to use the most current version of Device ManageR or Device Discovery, which are available […]

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